Important Notice: This platform provides after-sales service only for JIN BD brand items. Any requests unrelated to JIN BD will not be addressed. Please check carefully.
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Official After-Sales Email Address:
Official After-Sales Email Address:
JIN-BD@outlook.com
JIN-BD@outlook.com
Steps:
Answer inquiries (e.g., product malfunctions, startup issues, return/refund requests, etc.).
Provide after-sales order information by sending an “after-sales email” for efficient assistance.
We will respond within 24 hours (Monday to Sunday, Beijing Time 08:00–23:59).
Provide efficient support and follow up continuously until the issue is fully resolved.
Dear Customer,
Dear Customer,
If your delivered package has any of the following issues:
Damaged
Empty package
Please follow these steps:
Collect evidence: Take photos or videos of the package and the product.
Report the issue to the Amazon official team.
Contact customer service for assistance and follow-up.
Thank you for your cooperation. We will do our best to assist you in resolving the issue.
Buyer-Seller Messaging Service
Buyer-Seller Messaging Service
Steps:
Go to the Amazon “Your Orders” page.
Find your JIN BD product order and click “Contact Seller.”
Select the inquiry type (for example, “Product Support” or “Return/Refund Request”) and then send your message.
We actively monitor Amazon Buyer-Seller Messaging and will reply to you within 12 business hours.
The JIN BD brand after-sales website ( www.jin-bd.com ) and after-sales email ( JIN-BD@outlook.com ) are currently the only official channels. There are no other third-party after-sales services available. Please verify carefully to avoid being scammed.
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