Important Notice: This platform provides after-sales service only for JIN BD brand items. Any requests unrelated to JIN BD will not be addressed. Please check carefully.
Important Notice: This platform provides after-sales service only for JIN BD brand items. Any requests unrelated to JIN BD will not be addressed. Please check carefully.
Steps: After-sales assistance (e.g., product malfunction, startup issues, return/refund requests).
Send your after-sales order information via the “after-sales email” and please record a video of your operation. Our after-sales department will quickly provide targeted guidance.
This ensures an efficient response and assistance.
We will reply within 24 hours (Monday to Sunday, 08:00–23:59).
We provide effective support and will continue to follow up until the issue is fully resolved.
The above demonstration video: Please send the provided operation video to the after-sales department for assistance.
The JIN BD brand after-sales website ( www.jin-bd.com ) and after-sales email ( JIN-BD@outlook.com ) are currently the only official channels. There are no other third-party after-sales services available. Please verify carefully to avoid being scammed.